User Guide

Getting Started in the Hive!

Make the most of your experience on the Hive by taking these steps to allow others to find and connect with you, engage in meaningful conversations about the topics that matter to you, and build your presence in the online community.

Step 1: Log in & Accept Terms of Agreement

Your login credentials should be the same as your credentials for When you go to click “Sign in”. You can reset your password by clicking on the “Forgot Password” link. If you don’t have an account, click “Create an account.” If you need to update your email address, contact

If this is the first time you’re logging onto the Hive, you’ll need to accept the Terms of Agreement, which are the rules of the community.

Step 2: Profile Set-Up

Tell us about yourself: Don’t be a stranger! Upload a profile picture and add some information to your profile so it is easier to find and connect with like-minded peers. You can even include your other social media channels, like LinkedIn, Twitter and more – to further your connections on and off the Hive.

Step 3: Profile Settings

Customize your profile settings: While on your profile page, click on the tab for My Account. Here you can set up how you want to receive emails from the community, how much of your profile you want visible to other members, design the signature area that appears under your discussion posts and more. If you have any questions about what a certain setting means, please email the Community Manager at for help. 

Email Delivery Options: Your frequency can be in the form of a daily or weekly digest–a single email each day summarizing the hottest topics in your community or stay informed in real time with instant alerts. 


Build your contact list: Select Directory from the top navigation bar to find friends and colleagues belonging to IWI. Creating a contact list helps identify relationships and build searchable networks.

 Send A Private Message: Similarly, to building your contact list, once you’ve located someone through the Directory or through a discussion post, you can send that individual a private message.

When your mouse hovers over the contact’s name or profile picture a pop up will give you the option to Send Message. Once sent, a notification will then be emailed to the contact linking to the message within the Hive.

Join a Community!

Click on Communities from the top navigation bar. My Communities are those to which you currently belong, and the ones listed below are available for you to join! 

Join the Conversation!

Once have clicked on a community and joined, scroll down and check out the latest discussions.

Click on “add” to post a thread of your own or click “more” to look at all community discussions.

Help a member by adding a responding to a post without a reply!



 If you’re interested in adding to the conversation, or even starting a new one but are feeling apprehensive, you can send an email to and we’ll post on your behalf anonymously.


Share a Resource:

You can access the Hive’s library by navigating to the Browse > Library Entries on the homepage.


Share a resource by navigating to Participate > Share a File on the homepage.


Check out a community specific library: After clicking “more” (see: Join the Conversation) to check out community discussion posts, navigate to the library tab to check out resources specific to the community you are in.



What now?

  • Let us know you're here: Say hello and share what you are hoping to gain by participating.
  • Ask questions: What do you want to know more about? Have a question about anything from professional development to everyday problems? There's someone out there with the answer.
  • Share ideas: Is there a hot topic you want to discuss? How about a lesson you've learned that might help your fellow members? Start a discussion thread to give others a peek inside your world or to demonstrate your expertise on a topic.
  • Give feedback: Use your knowledge and experience to answer other members' questions. Just click Reply to the right of any discussion post, or comment underneath a library entry. 
  • Spread knowledge: Check out our useful Resources, such as the Resource Library, to see what others have uploaded and keep the sharing going.


Have any other questions not listed here, please contact and we are more than welcome to walk you through all the possibilities this site has to offer.